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Occupational Stress Research

Tourism and Travel Advisers: how stressful is the job?

Ranked #248 of 317 Australian occupations for workplace mental health hazards, with a composite stress score of 42.8/100. The biggest exposure is precision and monotony.

Composite stress score

42.8/100

National average: 47.4

Rank (most stressful)

#248 of 317

Australian ANZSCO occupations

More stress-exposed than

21.8% of occupations

By composite stress score

Quick answer: Tourism and Travel Advisers are less stress-exposed than most Australian occupations — ranked #248 of 317 by workplace mental health hazard exposure, with a composite stress score of 42.8/100 against a national average of 47.4. The biggest drivers are precision and monotony.

Tourism and Travel Advisers stress profile vs the national average

Each occupation is scored across six categories of workplace mental health hazard, built from 22 stress factors identified in SafeWork Australia's occupational hazards data. Higher scores mean greater exposure.

Emotional demands33.2 vs 37.9 avg
Responsibility burden57 vs 60 avg
Pace and demands54.4 vs 56 avg
Lack of control20.6 vs 24.5 avg
Precision and monotony73.8 vs 67.7 avg
Physical environment17.6 vs 38.2 avg

Scores range 0–100; higher = more stress-inducing. Source: SafeWork Australia Beta Occupational Hazards Dataset.

What drives the score for tourism and travel advisers

Compared with the average Australian occupation, tourism and travel advisers score furthest above the norm on precision and monotony (73.8 vs 67.7 average). The single biggest individual stress factor is importance of being exact or accurate at 94.5/100 — against an all-occupation average of 78.6.

The occupation scores below the national average for physical environment (17.6 vs 38.2), emotional demands (33.2 vs 37.9) and lack of control (20.6 vs 24.5), which moderates the overall ranking.

See how this compares across all 317 Australian occupations, ranked by stress score.

The biggest stress factors for tourism and travel advisers

  1. 1Precision and monotony

    Importance of Being Exact or Accurate

    94.5/100

    All-occupation average: 78.6

  2. 2Responsibility burden

    Impact of Decisions on Co-workers or Company Results

    72/100

    All-occupation average: 70.4

  3. 3Pace and demands

    Level of Competition

    71.8/100

    All-occupation average: 52.4

  4. 4Pace and demands

    Frequency of Decision Making

    68.5/100

    All-occupation average: 70.7

  5. 5Pace and demands

    Time Pressure

    68.2/100

    All-occupation average: 71.6

All 22 stress factors for tourism and travel advisers

The complete scorecard: every stress factor measured for this occupation, grouped into the six categories, with the all-occupation average alongside.

Emotional demands

33.2 vs 37.9 avg
  • Deal With Physically Aggressive People7.8 vs 14
  • Deal With Unpleasant or Angry People40 vs 50.4
  • Frequency of Conflict Situations51.8 vs 49.3

Responsibility burden

57 vs 60 avg
  • Responsibility for Outcomes and Results60.2 vs 58.5
  • Responsible for Others' Health and Safety38.8 vs 57.3
  • Impact of Decisions on Co-workers or Company Results72 vs 70.4
  • Consequence of Error59.5 vs 49
  • Coordinate or Lead Others54.8 vs 64.9

Pace and demands

54.4 vs 56 avg
  • Time Pressure68.2 vs 71.6
  • Duration of Typical Work Week58 vs 62.1
  • Pace Determined by Speed of Equipment5.5 vs 23.1
  • Frequency of Decision Making68.5 vs 70.7
  • Level of Competition71.8 vs 52.4

Lack of control

20.6 vs 24.5 avg
  • Lack of Autonomy to Make Decisions24.2 vs 23.6
  • Amount of Highly Structured Work17 vs 25.3

Precision and monotony

73.8 vs 67.7 avg
  • Importance of Repeating Same Tasks53 vs 56.9
  • Importance of Being Exact or Accurate94.5 vs 78.6

Physical environment

17.6 vs 38.2 avg
  • Sounds and Noise Levels Are Distracting or Uncomfortable29.2 vs 52.3
  • Extremely Bright or Inadequate Lighting2.8 vs 24.9
  • Very Hot or Cold Temperatures1 vs 32.4
  • Exposed to Disease or Infections0.2 vs 20.2
  • Physical Proximity54.8 vs 61.1

The elevated stress categories for tourism and travel advisers map to recognised psychosocial work factors under ISO 45003 and Australian WHS legislation. Learn what each one is and how it can be controlled:

Methodology

Clearhead scored 317 occupations in the Australian and New Zealand Standard Classification of Occupations (ANZSCO) using SafeWork Australia's Beta Occupational Hazards Dataset. We kept only the 22 hazard variables relating to mental health — such as conflict exposure, decision-making pressure, and time pressure — and deliberately excluded physical safety risks like working at height.

The 22 variables are grouped into six categories: emotional demands, responsibility burden, pace and demands, lack of control, precision and monotony, and physical environment. An occupation's composite score is the equally weighted average of its six category scores. All scores run 0–100, where higher means more stress-inducing.

Two control-related variables are reported by SafeWork with inverted polarity (“freedom to make decisions” and “structured versus unstructured work”). We reverse these and present them as lack of autonomy to make decisions and amount of highly structured work, so that a higher score consistently indicates greater stress exposure.

Hazard exposure describes the average conditions of an occupation, not any individual's experience — everyone has a different tolerance for these challenges, and conditions vary between workplaces.

Frequently asked questions

Tourism and Travel Advisers: how stressful is the job?

Tourism and Travel Advisers rank #248 out of 317 Australian occupations for workplace mental health hazards, with a composite stress score of 42.8/100 against a national average of 47.4. That makes the occupation more stress-exposed than 21.8% of Australian jobs.

What are the biggest mental health stress factors for tourism and travel advisers?

The highest-scoring hazards are importance of being exact or accurate (94.5/100), impact of decisions on co-workers or company results (72/100) and level of competition (71.8/100). Overall, the occupation scores above the national average in precision and monotony.

Which stress factors are lower for tourism and travel advisers?

Tourism and Travel Advisers score below the national average for emotional demands (33.2 vs 37.9 average) and responsibility burden (57 vs 60 average) and pace and demands (54.4 vs 56 average) and lack of control (20.6 vs 24.5 average) and physical environment (17.6 vs 38.2 average), which partially offsets the higher-scoring hazards.

Where does this data come from?

Scores are derived from SafeWork Australia's Beta Occupational Hazards Dataset. Clearhead filtered the dataset to the 22 mental-health-related hazard variables — excluding physical safety risks — and scored 317 ANZSCO occupations across six categories: emotional demands, responsibility burden, pace and demands, lack of control, precision and monotony, and physical environment.

Beyond the average

This is the average hazard exposure for tourism and travel advisers. Your workforce isn't average.

Clearhead's Psychosocial Risk Pulse measures the actual psychosocial risk in your organisation, quarterly — across 18 ISO 45003-aligned work factors.

Clearhead Psychosocial Risk Pulse Tool

Know your industry's risks. Then measure your own.

Population-level data shows where the hazards concentrate — but psychosocial risk legislation requires you to identify and manage the risks in your own workforce. Clearhead's Psychosocial Risk Pulse gives you that evidence, quarterly.

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